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We care your right to privacy.

Last Update: April 18, 2023


We, SimLogic (HK) Co., Limited, take the privacy of our clients and visitors very seriously and are committed to protecting it. We will endeavor to take all reasonably practicable steps to ensure our personal data policies and practices comply with the requirement of Ordinance and all applicable laws in the Hong Kong Special Administrative Region (“Hong Kong”). Please note that our sites and our products/services are not directed at any data subjects in the European Union. This Privacy Policy and your use of any of our sites and/or our products/services shall be governed in all respects by the laws of Hong Kong and by continuing to use any of sites and/or our products/services, you agree to irrevocably submit to the exclusive jurisdiction of the Courts of Hong Kong.  

What does this privacy policy cover?  


This privacy policy describes how SimLogic (HK) Co., Limited (also referred to as "SimLogicHK", "we," "us" or "our") will make use of your information in the context of: 

  • Services that display or include a reference to this policy;
  • SimLogicHK’s internal operation usage, such as marketing, sales, support and advertising practices.


What information does SimLogicHK collect about me? 


When you enquiry/use to our Service, purchase a license to our Services and Software, Meeting, Exhibition or Event, contact us for support or other offerings, SimLogicHK collects information that identifies you. This includes: Identifiers and contact information, such as: 

  • Name; 
  • Email address; 
  • Telephone number; 
  • SimLogic Portal Login Name (If any) 


Commercial and transaction information, such as: 

  • Payment/billing information; 
  • Licenses purchased; 
  • Content of and information provided through customer sales and support communications; 
  • Types of Services and Software of interest. 


Professional, education or other demographic information, such as: 

  • Company name; 
  • Company address; 
  • Title; 
  • Department; 
  • Job functional Title; 
  • Expertise; 
  • Company details, such as the size, industry, and other information about the company. 


Analytics or other electronic network activity, such as: 

  • IP address; 
  • Browser; 
  • Mobile Device ID; 

Personal data provided by you is on a voluntary and independent basis. You have the right to refuse providing any personal data to us. However, certain functions and/or services may not be available to you if such personal data is not supplied, incomplete, incorrect or misleading. 

Before disclosing another person's personal information to us, you must obtain permission from the disclosing party in accordance with this Policy to disclose and use the disclosing party's personal information 


Information from website usage analytics


We gather information about activities on our sites, such as the number of visitors, the pages you visit, the website you come from, the duration of your visit, your searches, your subscriptions, your demographic data and click behaviour etc.. We may use such information to help improve the contents of our products/services and to compile aggregate statistics about visitors to our sites for our usage statistics and market research purposes. In doing this, we and/or our third-party service providers may use a tracking tool which links to the URL and/or install "Cookies" that collect the domain name of the user, your IP address, your internet service provider, your operating system, details of the site(s) you come from and have visited and the date and time of access. Our sites do not automatically collect personal data unless you provide such information or login with your account credentials. 


Cookies are small bits of data automatically stored in the hard drive of the end user, which can save the user from registering again when re-visiting a web site and are commonly used to track preferences in relation to the subject of such website. If you enable these cookies, then your web browser adds the text in a small file. You may wish to set your web browser to notify you of a cookie placement request or refuse to accept cookies by modifying relevant internet options or browsing preferences of your computer system. However, if you do not accept our cookies, you may not be able to use certain available functions on our sites. 


By accessing and using our sites, you consent to the storage of cookies, other local storage technologies, beacons and other information on your devices. You also consent to the access of such cookies, local storage technologies, beacons and information by us or our representatives or agents.  


How SimlogicHK Secure my Personal Data? 


We do take the security of your privacy seriously. Our general policy is not to disclose any personal data to any third parties except as required by law or with your prior consent. All personal data you provided us will retained in one or more of our databases and in different formats and be secured with restricted access by our authorized personnel through appropriate security protocols for authentication and authorization (which may include the use of SSL, encryption, firewalls and data backup). Your personal data will be kept in the strictest confidence and for a reasonable period necessary to attain the purposes specified in this Privacy Policy unless otherwise required or permitted by law.  


Does SimLogicHK disclose my personal information to others?  


Our policy is to keep all personal data confidential and internal use only except as permitted or required by Our general policy is to keep all personal data confidential except as permitted or required by law. 


We will not sell your personal data to any third parties. 


The personal data provided will be used for the specified purposes stated by us when collecting such data including without limitation processing of enrolment application, statistical purposes and other related matters. We may provide these personal data to persons authorised to process the information for purposes relating to those specified purposes only. We do not share any personal data about you with other companies or organizations without your prior consent. However, information may be disclosed incidental to or in the course of our operation to the following parties: 


  • third party software/license providers which we resell the products to you or third party service providers which provide support services to us who (i) are under duty of confidentiality to us with respect to the use, hold, process, retain and/or transfer of personal data supplied by you; and (ii) have the need to know or handle such personal data; or 
  • the person to whom we are required to make disclosure under any law applicable in or outside Hong Kong 
  • Any personal data provided to us may be processed, accessed, stored and/or transferred outside Hong Kong third party service providers including but not limited to cloud server providers situated outside Hong Kong. Such locations may offer a different level of protection of personal data. If we transfer your personal data outside Hong Kong, we will make sure to protect your personal data by applying the level of protection required under applicable data privacy laws. 


You should also note that as we have no control over any act of any third party, the privacy protection stated in this Privacy Policy Statement does not apply to the information which has been disclosed to any third party incidental to or in the course of our operation or in providing our services. We will commit to using our best effort with the strict procedure of selecting providers/partners with good conduct and control to minimize/eliminate the risk of data loss. We assume no responsibilities on the privacy protection against such third parties. 


Direct Marketing and Your Opt-out Rights


We will not use your personal data for direct marketing activities unless we have obtained your prior written consent. With your consent, we may send you direct marketing communications that may be of interest to you, including but not limited to providing promotional information and offers of business service and solution and Survey, newsletters, activities and other related notifications from SimLogicHK to you. 
  
Personal data supplied by you will not be provided to third parties for direct marketing activities of products or services by such third parties unless we have obtained your prior written consent and such data transfer shall be in accordance with the requirements set out under the Ordinance. 
  
If you no longer wish to be on our mailing list for direct marketing communications, you may opt out anytime by contacting our Personal Data Officer (please refer to Personal Data Access and Correction  below for details).  


Data Retention 


Personal data you provided to us will be retained for such period as may be necessary for the carrying out of the purposes referred to in this Privacy Policy.  


Personal Data Access and Correction 


Under the Personal Data (Privacy) Ordinance, you are entitled to be informed by us whether we hold your personal data, to have access to such data and to correct such data if they are inaccurate.   Any such data access request has to be made in writing and be sent to us by mail to: 

  • Personal Data Controlling Officer, 
  • by e-mail to: privacy_officer@cs.simlogichk.com   


A reasonable fee might be charged for all data access or related requests.  


Hyperlinks 


This Privacy Policy only applies to this Website. If you click on any advertisement or hyperlink linking to another website, you will leave our Website for another location. We shall not be responsible for the privacy and security practices or the content of such websites and you should always check the privacy policy of all websites you clicked in.  


Updates 


We may update this Privacy Policy from time to time without prior notice to you. Subject to your rights under the Ordinance, you agree to be bound by the prevailing terms of this Privacy Policy as updated from time to time. 
  
The date stated at the top of this Privacy Policy indicates the last time this Privacy Policy was updated. We encourage you to check back regularly for the latest version of this Privacy Policy and your continued use of our products/services after such updates constitutes your agreement.